Delivery & returns

 

Standard Delivery (5-10 working days) – FREE on orders £60 and over

  • £7.00 Standard EU Delivery for orders under £60
  • Monday - Saturday 8:00 am – 8:00 pm (excluding bank holidays)
  • Any address in the UK excluding BFPO, PO BOX
  • Safe place delivery – if you're not home, your parcel will be left in a secure location, with a neighbour or a card left for you to re-arrange delivery
  • You can specify your own instructions for the courier when ordering
  • Online tracking number

 

Fast EU Delivery (2-5 working days, when placed before 3:00 pm) - 

£20.95 

  • Monday – Friday 8:00 am – 8:00 pm (excluding bank holidays)
  • If you're not home, they will try with a neighbour or leave you a card to re-arrange delivery or details of collection
  • Online tracking number
  • Insured parcel

 

Returns via Post Office - Free (up to £7.00)

We make every effort to ensure that your Home Delivery order is carefully despatched to you – and we hope that you're happy with your purchase.

However, if you wish to return your item(s), you can do so by following instructions below. Items must be in their original condition and returned within 30 days of receiving them.

  1. Take your parcel to any Post Office and send it to 6a/46 Dominikanska Street, 35-077 Rzeszow, Poland
  2. Make sure you post it for not more than £7.00 (international EU postage)
  3. Remember to obtain a Proof of Postage receipt. You must retain this until the item(s) are credited on your statement, as this enables us to trace your order.

We will process your refund or exchange within 14 days of receiving your return. If you experience any difficulties with returning goods, please contact us through details below.

All of this is in addition to and does not affect your statutory rights.